Shipping Methods

Regarding the countries to which we sell and deliver our goods and in which countries we offer our services, please refer to the notes next to the product or service.

The delivery of goods is made by shipping to the delivery address specified by the Customer, unless otherwise agreed.

If the Customer is acting as an entrepreneur, the risk of loss of or damage to the goods sold shall pass to the Customer as soon as the Seller has delivered the item to the carrier, freight forwarder or the person or company otherwise designated to carry out the shipment. If the Customer acts as a consumer, the risk shall pass to the consumer only as soon as the goods are delivered to the consumer or to a third party designated by the consumer and different from the carrier. If, however, the consumer has concluded the contract of carriage himself without making use of a selection option proposed by the entrepreneur, the risk shall pass as soon as the goods are handed over to the carrier.

If the Customer has not taken over the goods as agreed (default in acceptance), we shall be entitled, after setting a grace period, either to store the goods on our premises, for which we shall charge a reasonable storage fee per calendar day or part thereof, or to store them at the Customer’s expense and risk with an authorized professional. At the same time, we shall be entitled either to insist on performance of the contract or, after setting a reasonable period of grace of at least 2 weeks, to withdraw from the contract and to dispose of the goods elsewhere. Excluded from this is a justified withdrawal of a consumer.